Frequently Asked About Your Privacy
We collect your full name, email address, phone number and date of birth to verify your identity and comply with local regulations. When you make your first deposit via DANA, OVO, GoPay or QRIS, we confirm the payment went through. No extra personal details are required to play.
After you close your account, we keep your data for 3 years to comply with payment processor rules and anti-fraud checks. You can request deletion of certain non-essential fields during this period by contacting support with your account email.
We do not sell your personal data to third parties. We share payment information only with DANA, OVO, GoPay and QRIS processors to complete your deposits and withdrawals. All other data stays within erek2 tikus and our compliance partners.
Your mobile app connection is encrypted the same way as desktop. Your phone stores a session token locally so you stay logged in, but your account details and payment history are never saved on your device. Log out before handing your phone to someone else.
Yes. Check your browser settings under Privacy & Security to view all cookies. We use login cookies to keep you signed in, analytics cookies to track page flow, and game history cookies for your preferences. You can delete them anytime without losing your account access.
Log into your account, go to Settings > Privacy & Data, and select 'Download My Data'. We'll email you a full report of your account details, login history and transaction records within 5 business days.
Change your password immediately by going to Settings > Security > Change Password. If you notice unauthorised deposits or withdrawals, contact our support team via live chat or email with your account details. We'll freeze the account and investigate within 24 hours.
